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Diamond Tennis Necklace 11.5cts - Shannakian Fine Jewellery

Diamond Tennis Necklace 11.5cts

$19,575 $17,618

Our Classic Diamond Tennis Necklace crafted with 11.5cts of stunning FG colour and SI1 clarity diamonds. The perfect gift for yourself or someone you love.

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Spoil someone special with our classic diamond tennis necklace. A timeless addition to any woman’s jewellery collection.

Crafted with stunning FG colour and SI1 clarity diamonds. Total diamond weight is 11.5cts and the necklace is set in your choice 18ct solid yellow, white or rose gold.

Necklace length is 42cm and includes a safety clasp for your peace of mind.

Necklace will arrive in a Shannakian custom box packaged in our signature gift bag.

A fabulous personalised gift to celebrate a special birthday, an anniversary or just because.

Additional information

Material

18ct Yellow Gold, 18ct White Gold, 18ct Rose Gold

Delivery

When will my order arrive?

Once your order has been placed online, please allow 7-10 business days for delivery depending on your location. For custom orders or orders requiring ring sizing we will notify you of specific delivery schedules.

How do I track my order?

When your order is shipped, we will send you an email containing a tracking ID.

Will I need to sign for the delivery?

Yes, for security reasons, you will need to sign for your delivery.

I wasn’t home when my delivery came. What do I do now?

If you’re not home when the delivery arrives, a notice will be left at your address providing details of alternate delivery or pick-up arrangements.

Can I change my delivery address?

We ship your order as soon as possible, so if you need to change your shipping address, please contact as soon as possible on 1300 309 659 to update your details.

Returns Policy

What if I receive my order and I’ve changed my mind and no longer want the product?

If for any reason you are not 100% satisfied with your purchase, you can return it within 30 days of delivery for a full refund, subject to meeting the requirements of our refund policy.

What if my item is faulty?

If the item you have received is faulty, please contact our Customer Service team on 1300 309 659 or email hello@shannakianfinejewellery.com.au and we will resolve the issue as quickly as possible.

What if the item I received is not the one I ordered?

If you have received an item different to the one that you ordered, please contact our Customer Service team on 1300 309 659 or email hello@shannakianfinejewellery.com.au and we will resolve the issue as quickly as possible.

Can I return Sale/Clearance items?

Yes, you can return sale items unless stated otherwise (subject to the Australian Consumer Law).

How do I return my purchase?

Contact our Customer Service team on 1300 309 659 or email hello@shannakianfinejewellery.com.au. Please supply your order number, contact details and the reason for your return. Items must be returned in their original packaging with all paperwork (for example diamond certificates). Include a copy of your order confirmation email in the package. All shipping return charges must be pre-paid. Returned items must be insured during delivery (for example returned using Australia Post ‘Extra Cover’) to safeguard against loss. Shannakian Fine Jewellery will pay for any return shipping costs only if the return is the result of our error or the item is damaged or faulty. We will not be responsible for returns that are lost in transit. All returns will be inspected by our Quality Assurance team before a refund is processed. If you meet the conditions of our refund policy, your refund will be processed the same way that you initially paid for your order, excluding any delivery charges, within 15 business days of receiving your returned item.

Can I return my item to a Shannakian Fine Jewellery’s showroom?

Certainly. Please call us on 1300 309 659 before you visit us to make an appointment. Please ensure that you take a printed copy of your shipping or order confirmation email with you to confirm your purchase details.

How long do I have to return my purchase?

You may return new items purchased from Shannakian Fine Jewellery online within 30 days of delivery for a full refund, subject to our refund policy.

When will I receive my refund?

We will process your refund within 15 business days of receiving the returned item at our showroom in Melbourne. Your financial institution may take additional time to transfer funds back into your account.

How will I be refunded?

We refund you the same way that you initially paid for your order. For Credit Card payments, your refund will be credited into the same account your payment originated from.

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